Service In-charge at Medprime Technologies Pvt Ltd
Job ID 89216
Career Level Others
Experience 2+ Years
Minimum Qualifications Graduate
Education Background BE/ B. Tech in Mechanical engineering.
- Title: Service and Installation In-charge
- Install new products and test them to ensure the functioning.
- Coordination with team to provide immediate solution to customer queries.
- Perform maintenance and provide customer supports.
- Coordination with customers to Diagnose the problems and come up with solutions to rectify the problems.
- Documentation of service reports after every service/installation.
- Responds to service request through call, WhatsApp, email etc. and provide solution immediately.
- On site visit for service/ Installation may require some time.
- Investigate problems, analyse root causes, and derive resolutions.