Service In-charge at Medprime Technologies Pvt Ltd

  • Full time
  • Thane, MedPrime Technologies, Wagle Estate, Ambica Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra, India, 400604 View on Map
  • @Atharv IT Solutions posted 2 months ago
  • Posted : October 16, 2023 -Accepting applications
  • Salary: 20,000.00 - 25,000.00 / Monthly
  • View(s) 142

Job Detail

  • Job ID 89216
  • Career Level Others
  • Experience 2+ Years
  • Gender Male
  • Minimum Qualifications Graduate
  • Education Background BE/ B. Tech in Mechanical engineering.

Job Description

  1. Title: Service and Installation In-charge
    • Install new products and test them to ensure the functioning.
    • Coordination with team to provide immediate solution to customer queries.
    • Perform maintenance and provide customer supports.
    • Coordination with customers to Diagnose the problems and come up with solutions to rectify the problems.
    • Documentation of service reports after every service/installation.
    • Responds to service request through call, WhatsApp, email etc. and provide solution immediately.
    • On site visit for service/ Installation may require some time.
    • Investigate problems, analyse root causes, and derive resolutions.

Required skills