Front Desk Receptionist at Rise Network

  • Full time
  • Thane, Rise Network, Eastern Express Highway, Khopat, Thane West, Thane, Maharashtra, India, 400601 View on Map
  • @Atharv IT Solutions posted 1 month ago
  • Posted : October 23, 2023 -Accepting applications
  • Salary: 15,000.00 - 16,000.00 / Monthly
  • View(s) 111

Job Detail

  • Job ID 89629
  • Career Level Executive
  • Experience 1+ Years
  • Gender MaleFemale
  • Minimum Qualifications Diploma
  • Education Background Bachelor's degree in a related field is a plus

Job Description

Key Responsibilities:

Patient Reception: Greet patients and visitors in a friendly and professional manner, ensuring a welcoming atmosphere.

Appointment Scheduling: Schedule patient appointments accurately and efficiently, optimizing clinic scheduling software.

Patient Registration: Collect and verify patient information, insurance details, and medical history accurately during check-in.

Insurance Coordination: Verify patient insurance coverage, process claims, and assist patients with insurance-related inquiries.

Phone and Email Communication: Answer phone calls and respond to emails promptly, addressing patient inquiries and directing them to the appropriate staff members.

Cash Handling: Collect payments, issue receipts, and maintain accurate financial records.Patient Information Management: Maintain electronic and physical patient records, ensuring confidentiality and compliance with healthcare regulations.

Clinic Maintenance: Maintain a clean and organized front desk area, ensuring a professional and comfortable environment for patients.

Support Clinic Staff: Assist physiotherapists and other clinic staff with administrative tasks as needed.

Patient Education: Provide patients with necessary information about clinic policies, procedures, and services.

Problem Resolution: Handle patient concerns and complaints professionally, escalating issues to the Clinic Manager when necessary.

Inventory Management: Monitor and order office supplies as needed.

Required skills