Front Desk Receptionist at Rise Network
- Full time
- Thane, Rise Network, Eastern Express Highway, Khopat, Thane West, Thane, Maharashtra, India, 400601 View on Map
- @Atharv IT Solutions posted 1 month ago
- Posted : October 23, 2023 -Accepting applications
- Salary: 15,000.00 - 16,000.00 / Monthly
- View(s) 111
Job Detail
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Job ID 89629
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Career Level Executive
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Experience 1+ Years
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Gender MaleFemale
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Minimum Qualifications Diploma
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Education Background Bachelor's degree in a related field is a plus
Job Description
Key Responsibilities:
Patient Reception:Â Greet patients and visitors in a friendly and professional manner, ensuring a welcoming atmosphere.
Appointment Scheduling:Â Schedule patient appointments accurately and efficiently, optimizing clinic scheduling software.
Patient Registration:Â Collect and verify patient information, insurance details, and medical history accurately during check-in.
Insurance Coordination:Â Verify patient insurance coverage, process claims, and assist patients with insurance-related inquiries.
Phone and Email Communication:Â Answer phone calls and respond to emails promptly, addressing patient inquiries and directing them to the appropriate staff members.
Cash Handling:Â Collect payments, issue receipts, and maintain accurate financial records.Patient Information Management:Â Maintain electronic and physical patient records, ensuring confidentiality and compliance with healthcare regulations.
Clinic Maintenance:Â Maintain a clean and organized front desk area, ensuring a professional and comfortable environment for patients.
Support Clinic Staff:Â Assist physiotherapists and other clinic staff with administrative tasks as needed.
Patient Education:Â Provide patients with necessary information about clinic policies, procedures, and services.
Problem Resolution:Â Handle patient concerns and complaints professionally, escalating issues to the Clinic Manager when necessary.
Inventory Management:Â Monitor and order office supplies as needed.
Required skills
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